Effective October 9, 2026
These Terms of Service (the "Terms") govern access to and use of tiburonlabs.ai, the Tiburon platform and the Tiburon Crew Line (together, the "Services"), provided by Tiburon Labs Inc., a Delaware corporation ("Tiburon," "we," "us"). Where a Customer has entered into a separate written agreement with Tiburon, that agreement governs in the event of any conflict with these Terms.
The Services are provided to businesses ("Customers") and to the personnel they authorize. You may use the Services only for the business purposes of the Customer that provides your access and in accordance with these Terms.
You are responsible for maintaining the confidentiality of your sign-in credentials and for activity under your account. Notify us promptly at info@tiburonlabs.ai of any unauthorized use.
You may not access or attempt to access information belonging to another Customer; interfere with or disrupt the Services; reverse engineer the Services except as permitted by law; or use the Services in violation of any applicable law.
Answers provided through the Services are drawn from documents supplied by the Customer and identify the source page. They are provided for reference and do not replace the approved documents, applicable codes, site safety requirements or the direction of a qualified supervisor. Verify the cited source before acting on any answer that affects safety or code compliance.
Use of the Tiburon Crew Line is subject to the Crew Line Terms. Messages are sent only in reply to messages you send. Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to cancel. Carriers are not liable for delayed or undelivered messages.
As between the parties, the Customer retains all rights in the documents, recordings and other content it provides. Tiburon uses that content only to provide the Services to that Customer.
Tiburon retains all rights in the Services, including software, models and documentation. No rights are granted except as expressly stated in these Terms or a written agreement with the Customer.
We work to keep the Services available but do not guarantee uninterrupted operation. We may modify features of the Services from time to time.
To the fullest extent permitted by law, the Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
To the fullest extent permitted by law, Tiburon will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue or data, arising out of or relating to the Services.
Your access ends when the Customer revokes it or its account terminates. We may suspend access that violates these Terms. You may stop using the Crew Line at any time by replying STOP.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. The state and federal courts located in Santa Clara County, California have exclusive jurisdiction over any dispute arising out of these Terms.
We may amend these Terms. Amendments take effect when posted on this page with a revised effective date.
Tiburon Labs Inc.
Palo Alto, California
info@tiburonlabs.ai